This follows after the successful pilot of pickup kiosks in four railway stations across Mumbai in 2019.
In a media release, Amazon said with a daily customer footfall of lakhs of people, Sealdah railway station will enable the company to provide a secure and convenient delivery option for Amazon customers in the region who want to pick up their packages while commuting to work, home or even on vacation. Customers can select this point as a pickup location on the checkout page of their order while shopping on the marketplace, it said.
“As a customer-obsessed company, we are constantly leveraging our resources and technology to build initiatives which are grounded in customer convenience. The learnings from our pickup kiosks across Mumbai has helped us build our partnership with Eastern Railways to provide another pickup option for customers in Kolkata as well,” said Prakash Rochlani, director – Amazon Logistics, Amazon India.
Amazon India said this partnership with Eastern Railways will enable the company to boost its delivery network in Kolkata and assure convenience-led purchasing experience for customers.