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No cash as Etailers go completely contactless, Retail News, ET Retail

No cash as Etailers go completely contactless Bengaluru: Amazon India has stopped accepting cash — the most popular mode of payment — for transactions, in a bid to encourage contactless deliveries during the ongoing 21-day nationwide lockdown to curb the spread of the Covid-19 pandemic.

“New ordering is available only on essential products through prepaid payment methods,” the online retailer said on its website. The move helps delivery partners and customers stay safe by eliminating physical contact.

No cash as Etailers go completely contactless

It also makes the logistics process faster at a time when ecommerce companies are facing trouble in getting frontline staff back to work.

Contactless delivery means that an ecommerce or food package is prepared, packed and delivered under the strictest health and safety standards and procedures designed to minimise or eliminate contact between the delivery partner and the end consumer.

“This is a big opportunity to kill cash and shift to prepaid,” the founder of a last-mile logistics company said, requesting anonymity. A slew of online platforms including BigBasket, Flipkart, Swiggy, Zomato and Grofers have urged customers to move to digital payments.

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