The e-grocer has been witnessing heavy demand since the nation has entered a 21-day lockdown, as announced by the Prime Minister on March 22, to control the spread of the deadly coronavirus. Though online delivery services have been exempted from lockdown by the government to ensure a smooth supply of essential items, e-tailers have faced disruptions in the form of supply and workers shortage. At the same time, the outbreak of coronavirus has cast its spell on daily wage workers, as they are left empty handed with no jobs and money.
With this move to hire delivery and warehouse staff, Bigbasket aims to offer its customers smooth and fast deliveries and at the same time provide employment to people in need, the company said.
“Our teams have been working round the clock to tide over this issue so that customers can place orders as usual and seamlessly receive them. However, with many workers staying home or going back to their villages and towns, we now require people to service this demand. This is why we are hiring delivery and warehouse personnel, and this will work two ways. We will be able to service more customers and also provide employment to those who need it the most at the moment,” said Tanuja Tewari, VP – human resources, bigbasket.
The company also informed that it has taken all the necessary steps to ensure the safety and hygiene of its employees. It claims to have ensured regular sanitisation of warehouses and delivery crates and the use of masks and gloves by its employees. The company has also introduced thermal scanning of delivery and warehouse staff to ensure safety.