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Tag: automated

Amazon launches business selling automated checkout to retailers, Retail News, ET Retail

By Jeffrey Dastin – Amazon.com Inc on Monday is set to announce a new business line selling the technology behind its cashier-less convenience stores to other retailers, the company told Reuters. The world’s biggest web retailer said it has “several” signed deals with customers it would not name. A new website Monday will invite others …

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A Way Out Available for Real and Automated Decisions: Artificial Intelligence

WHAT DOES ARTIFICIAL INTELLIGENCE MEAN? Artificial intelligence refers to the vicinity of computer science whereby the artificial human beings, i.e. the computers (machines) with the help of the designed computer program or the software programs imitate the way the human beings design, sketch and solve the complex problems. These systems have the capability of learning …

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Study: Automated call centers carry hidden cost

Get great content like this right in your inbox. Subscribe A new survey indicates call center automation drives away customers, incurring losses. According to a survey of 2,000 consumers from business cloud communications platform Vonage, 61% of respondents believe automated menus of call center options, which run on interactive voice response (IVR) technology, create a …

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