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Tag: call

Ted Baker’s bankers call in experts to weigh prospects | Business

Ted Baker’s bankers have appointed advisers to review the prospects for the business amid fears that the fashion chain will be forced to raise cash. A consortium of four major lenders to the company, understood to be Santander, HSBC, Barclays and Royal Bank of Scotland, have hired the advisory firm FTI Consulting, which has previously …

Ted Baker’s bankers call in experts to weigh prospects | BusinessRead More

US retail employees call out working conditions with Black Friday protests | Business

Workers across the US are using Black Friday and Thanksgiving holiday shopping sales to address working conditions and labor issues in retail and related industries. On Black Friday, workers from the Marciano Art Foundation in Los Angeles and the American Federation of State, County and Municipal Employees (AFSCME) union, are holding protests at 45 Guess …

US retail employees call out working conditions with Black Friday protests | BusinessRead More

7-Eleven hears the call for fast delivery

A convenience store giant is enabling its delivery app for voice ordering. 7-Eleven is continuing to expand the functionality of its 7Now on-demand delivery app with the launch of 7Voice. This new feature enables customers to place a mobile order via the voice-controlled Google Home and Amazon Echo systems. With a voice command, shoppers can …

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Shopping centre firm Intu considers cash call amid high street crisis | Business

Intu Properties, the company behind shopping centres such as Lakeside in Essex, has said a cash call could be on the cards after being engulfed by the high street crisis. The heavily indebted shopping centre operator said its like-for-like rental income had fallen by about 9% this year and would fall again next year owing …

Shopping centre firm Intu considers cash call amid high street crisis | BusinessRead More

Study: Automated call centers carry hidden cost

Get great content like this right in your inbox. Subscribe A new survey indicates call center automation drives away customers, incurring losses. According to a survey of 2,000 consumers from business cloud communications platform Vonage, 61% of respondents believe automated menus of call center options, which run on interactive voice response (IVR) technology, create a …

Study: Automated call centers carry hidden costRead More