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Tag: CCO

New CCO Janey Whiteside prepares Walmart for the future

Last week, Walmart announced the creation of a new executive role aimed solely to improve customer service. The new chief customer officer, Janey Whiteside, joins the Walmart team after 20 years with American Express, so she is well acquainted with the importance of customer service in modern retail.  The role, set to begin Aug. 1, …

New CCO Janey Whiteside prepares Walmart for the futureRead More

New CCO Janey Whiteside prepares Walmart for the future

Last week, Walmart announced the creation of a new executive role aimed solely to improve customer service. The new chief customer officer, Janey Whiteside, joins the Walmart team after 20 years with American Express, so she is well acquainted with the importance of customer service in modern retail.  The role, set to begin Aug. 1, …

New CCO Janey Whiteside prepares Walmart for the futureRead More