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Tag: customers

Why 9 out of 10 of our Largest Customers are Using Our Newest Product

Sep 17 2020 Bridget Johns Chief Marketing Officer, Head of Growth Strategies Six months since the start of the Covid-19 impact, retailers have adapted and adopted applications with real impact on consumers and their shopping experiences, with 9 out of 10 of RetailNext’s top customers leveraging occupancy …

Why 9 out of 10 of our Largest Customers are Using Our Newest ProductRead More

BOPIS fraud is up 250% in 1 year. Can retailers protect their profits without losing customers?

As “buy online pickup in store,” or BOPIS, grows in popularity for consumers, it is also becoming an enticing platform for fraudsters. Retailers are facing a new set of challenges with click-and-collect services that many are not prepared to handle. Although it is hard to compare the rates of fraud in BOPIS to other channels, …

BOPIS fraud is up 250% in 1 year. Can retailers protect their profits without losing customers?Read More

Waitrose team up with Deliveroo to give customers access to Waitrose products within 30 minutes – Retail News – A1 Retail Magazine

This image is copyright Fiona Hanson 2020©. Thousands of households will now have the option to have Waitrose food and drink delivered to them in as little as 30 minutes for the first time after announcing a new delivery relationship with Deliveroo. The trial will be initially for 12 weeks, giving over half a million …

Waitrose team up with Deliveroo to give customers access to Waitrose products within 30 minutes – Retail News – A1 Retail MagazineRead More

Waitrose teams up with Deliveroo to give customers access to products in 30 minutes – Retail Times

Thousands of households will now have the option to have Waitrose food and drink delivered to them in as little as 30 minutes for the first time after announcing a new delivery relationship with Deliveroo.     The trial will be initially for 12 weeks, giving over half a million households the opportunity to have Waitrose food …

Waitrose teams up with Deliveroo to give customers access to products in 30 minutes – Retail TimesRead More

Going Mobile: 3 Tips on Catering to Customers on the Go

For the retail industry, change is inevitable. More and more retailers are making their products and services available online. Retailers are also expanding their reach by catering to customers from beyond their usual areas of service. More importantly, the market is only becoming more competitive by the day. Catering to customers in their homes and …

Going Mobile: 3 Tips on Catering to Customers on the GoRead More

John Lewis & Partners extends Click & Collect partnership with Co-op to provide customers with nearly 900 collection locations in the UK

Today, 17 July, John Lewis has announced that its fast track, Click & Collect delivery and returns service will be available in over 500 Co-op food stores by the end of the summer, offering customers access to John Lewis products in more convenient locations.  The move will see the total number of John Lewis Partnership …

John Lewis & Partners extends Click & Collect partnership with Co-op to provide customers with nearly 900 collection locations in the UKRead More

EDITORIAL How the role of the store is changing as customers do more of their shopping online

In today’s InternetRetailing newsletter, we’re reporting as the latest figures show shoppers now starting to head out to stores again post Covid-10 lockdown. But when they do go, suggests ShopperTrak’s Andy Sumpter, they are engaging in more “purposeful shopping”. That suggests shopping trips where customers already know what they want and are making a trip …

EDITORIAL How the role of the store is changing as customers do more of their shopping onlineRead More

Innovation is key to helping retailers and customers navigate through the new normal

Jul 10 2020 Alex Barnes Co-Founder and Co-CEO of Lanterne As restrictions start to ease across the UK and crowds begin to gather, now more than ever businesses are relying on technology to support social distancing measures and ensure public spaces are kept safe. …

Innovation is key to helping retailers and customers navigate through the new normalRead More

Starbucks will require customers wear facial coverings

Starbucks shift supervisor Adan Miranda wears a face mask as he serves a drink to a customer while standing behind a plexiglass shield in a booth outside the store in Sacramento, Calif., Thursday, May 21, 2020. Rich Pedroncelli | AP Starbucks said Thursday that it will require customers to wear facial coverings at all company-owned locations, …

Starbucks will require customers wear facial coveringsRead More