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Tag: customers

Going Mobile: 3 Tips on Catering to Customers on the Go

For the retail industry, change is inevitable. More and more retailers are making their products and services available online. Retailers are also expanding their reach by catering to customers from beyond their usual areas of service. More importantly, the market is only becoming more competitive by the day. Catering to customers in their homes and …

Going Mobile: 3 Tips on Catering to Customers on the GoRead More

John Lewis & Partners extends Click & Collect partnership with Co-op to provide customers with nearly 900 collection locations in the UK

Today, 17 July, John Lewis has announced that its fast track, Click & Collect delivery and returns service will be available in over 500 Co-op food stores by the end of the summer, offering customers access to John Lewis products in more convenient locations.  The move will see the total number of John Lewis Partnership …

John Lewis & Partners extends Click & Collect partnership with Co-op to provide customers with nearly 900 collection locations in the UKRead More

EDITORIAL How the role of the store is changing as customers do more of their shopping online

In today’s InternetRetailing newsletter, we’re reporting as the latest figures show shoppers now starting to head out to stores again post Covid-10 lockdown. But when they do go, suggests ShopperTrak’s Andy Sumpter, they are engaging in more “purposeful shopping”. That suggests shopping trips where customers already know what they want and are making a trip …

EDITORIAL How the role of the store is changing as customers do more of their shopping onlineRead More

Innovation is key to helping retailers and customers navigate through the new normal

Jul 10 2020 Alex Barnes Co-Founder and Co-CEO of Lanterne As restrictions start to ease across the UK and crowds begin to gather, now more than ever businesses are relying on technology to support social distancing measures and ensure public spaces are kept safe. …

Innovation is key to helping retailers and customers navigate through the new normalRead More

Starbucks will require customers wear facial coverings

Starbucks shift supervisor Adan Miranda wears a face mask as he serves a drink to a customer while standing behind a plexiglass shield in a booth outside the store in Sacramento, Calif., Thursday, May 21, 2020. Rich Pedroncelli | AP Starbucks said Thursday that it will require customers to wear facial coverings at all company-owned locations, …

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English pubs pour first pints for customers since lockdown began | Food & drink industry

English pubs poured their first pints since mid-March on Saturday morning, some as early as 6am, after laws allowing them to open their doors came into effect. While the vast majority of pubs do not have a licence to serve at the crack of dawn, several welcomed customers for a breakfast-time drink, after more than …

English pubs pour first pints for customers since lockdown began | Food & drink industryRead More

Redesign Your Physical Location To Successfully Welcome Customers Back

Consumer-facing services and retail businesses in parts of the US are readying themselves to reopen. But judging from current guidelines, grocery store experiences, and global examples like Shanghai Disneyland’s reopening, one thing is crystal clear: Don’t expect a “return to normal” anytime soon. Your customer is a key reason why. COVID-19 will cast a long …

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Burger King’s U.S. same-store sales are flat as fast-food customers return

A Burger King sign outside a restaurant in Glendale, California. Robyn Beck | AFP | Getty Images Burger King’s U.S. same-store sales are trending flat as customers return to its locations for Whoppers and french fries.  The Restaurant Brands International chain saw its same-store sales plunge by the mid-30s in March as the coronavirus pandemic led …

Burger King’s U.S. same-store sales are flat as fast-food customers returnRead More

Majestic reopens doors to customers – Retail Times

Majestic, the UK’s largest wine specialist wine retailer, has announced that it will be reopening the majority of its 200 store estate this weekend, following a series of successful trials. The business took the decision to close all its stores two days before lockdown, instead operating a nationwide home delivery service through a fleet of …

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