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Tag: customers

Survey: Customers like store associates – for some things

Get great content like this right in your inbox. Subscribe Retailers should be selective in what aspects of the in-store customer experience they automate. According to the new 2020 Consumer Shopping Trends survey of more than 1,100 consumers from Sensormatic Solutions, 64% of respondents still prefer to engage with in-store associates. Thirty percent prefer a …

Survey: Customers like store associates – for some thingsRead More

Survey: Customers like store associates – for some things

Get great content like this right in your inbox. Subscribe Retailers should be selective in what aspects of the in-store customer experience they automate. According to the new 2020 Consumer Shopping Trends survey of more than 1,100 consumers from Sensormatic Solutions, 64% of respondents still prefer to engage with in-store associates. Thirty percent prefer a …

Survey: Customers like store associates – for some thingsRead More

Chipotle CEO says customers will have to keep waiting for breakfast burritos

Chipotle Mexican Grill CEO Brian Niccol said its customers will just have to keep waiting if they want a breakfast burrito, even as Wendy’s and other competitors launch morning menus. “Maybe down the road, there’s an opportunity for us to extend our hours earlier into the day, but I think there are just a lot …

Chipotle CEO says customers will have to keep waiting for breakfast burritosRead More

Wawa apologies to customers after data breach

A data security incident may have affected Wawa’s 870-plus convenience stores. The company is notifying potentially impacted individuals about a data security incident that affected customer payment card information used at its stores between March 4 and Dec. 12, 2019. Based on its investigation to date, Wawa said the information is limited to payment card …

Wawa apologies to customers after data breachRead More

Study: CPG retailers can get new customers for the holidays

Get great content like this right in your inbox. Subscribe The holidays can be a blue time for retailers of CPG products, or cheery with the right promotional and pricing strategies. According to data from Nielsen, 75% of U.S. adults are “omni-shoppers” who buy products both online and offline. However, one-third of these omnishoppers have …

Study: CPG retailers can get new customers for the holidaysRead More

Paytm’s Vijay Shekhar Sharma cautions customers of scam messages and emails, Retail News, ET Retail

MUMBAI: Paytm founder Vijay Shekhar Sharma has taken to social media to plead with customers to maintain caution and not fall for scam messages and emails from fraudsters pretending to be company officials. “Pls (please) don’t trust any SMS sent on blocking your Paytm account or suggestion to do a KYC. These are fraudsters…” Sharma …

Paytm’s Vijay Shekhar Sharma cautions customers of scam messages and emails, Retail News, ET RetailRead More

Flipkart to collect plastic packaging from customers, Retail News, ET Retail

New Delhi: Walmart-owned e-commerce marketplace, Flipkart has rolled out a new initiative that focuses on creating awareness among consumers on the proper disposal of plastic packaging and make them active participants in its sustainability agenda. As part of this initiative, Flipkart is conducting a pilot project to collect plastic packaging back from consumers at select …

Flipkart to collect plastic packaging from customers, Retail News, ET RetailRead More

Mulberry reports £11m losses despite efforts to win younger customers | Business

Losses at the luxury British brand Mulberry have increased by a third after widespread discounting hit sales in the UK. The handbag maker said pretax losses widened to £11m in the six months to 28 September from £8.2m a year before. Sales in the UK, which account for 65% of the business, fell 4% amid …

Mulberry reports £11m losses despite efforts to win younger customers | BusinessRead More

Ralph Lauren welcomes customers to the world of Polo – digitally

Get great content like this right in your inbox. Subscribe Ralph Lauren Corp. is launching digital product identities (IDs) for tens of millions of Ralph Lauren products, starting with the Polo brand. By scanning the digital product ID on the product label with a smartphone, consumers can confirm whether their purchase is authentically Ralph Lauren, …

Ralph Lauren welcomes customers to the world of Polo – digitallyRead More

Ruti wants to know its customers – online and in-store

A specialty fashion retailer is scaling its highly personalized brick-and-mortar experience for the web. California-based Ruti, which operates eight stores across the U.S. as well as an e-commerce site, has raised $6 million in a Series A funding round led by Viola Ventures. Ruti will use the investment to expand development of its proprietary in-store …

Ruti wants to know its customers – online and in-storeRead More