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Tag: Delight

Sustainability, digital store fronts that delight and a dose of kindness – what consumers want from retail in 2021

Consumers are greener and kinder (Image: AdobeStock) Most of us will be glad to see the back of 2020, but what does next year have in store from a retail perspective? GlobalWebIndex’s annual consumer behaviour report offers some insights and it has found that sustainability, digital stores and kindness are chief among desires for retail …

Sustainability, digital store fronts that delight and a dose of kindness – what consumers want from retail in 2021Read More

This Holiday Season, Delight Customers With What Happens After They Click “Buy”

On Dasher, on Dancer, on Prancer, on Vixen . . . on FedEx, on UPS, on DHL, on USPS? There is no online equivalent to walking out of the store just after the moment of purchase, carrying a loved one’s holiday gift. This year, Deloitte foresees US brick-and-mortar sales increasing year over year between just …

This Holiday Season, Delight Customers With What Happens After They Click “Buy”Read More