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Tag: experiences

Creating community through shared experiences

Love and Light. Optimism and hope. The zeitgeist of our times. How do we recognise what we are all going through? How do we draw closer to the new world of sensibility and consideration our customers and end users are increasingly inhabiting?  When Modern Retail invited us to say a few words about our work …

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John Lewis launches virtual services and experiences to meet the needs of Britain in isolation

Launching today, John Lewis will be boosting support for today’s ‘Virtual Britain’ by transforming and adapting its in-store services and taking them online for the first time to meet the evolving needs of Britain in isolation. The free and bookable, advice-driven appointments will enable the retailer to provide core services to support the nation during …

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Retailers Will Create Bold Employee Experiences

To understand how Forrester’s predictions will unfold in the retail industry in 2020, my colleague Madeline Cyr and I interviewed experts within Forrester for our “Applying 2020 Predictions To Retail” series. To understand the employee experience (EX) predictions for the year, we spoke with Forrester Principal Analyst David Johnson, who serves CIO professionals. Madeline: You …

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BigBasket experiences surge in demand; restricts access only to existing customers

Website and mobile app of online grocery seller BigBasket on Monday faced breakdown due to surge in demand amid the coronavirus outbreak. According to a PTI report: Following the load, the company restricted access of service only for existing customers. “We are currently experiencing unprecedented demand. In light of this, we are restricting access to …

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Key workers: share your coronavirus experiences | World news

Are you on the official list of of UK personnel who can still send children to school? If so, we would like to hear from you. If you’re a health worker please get in touch here, or a teacher here. Children of key workers, such as and those working in deliveries, transport, utilities and food …

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De Beers Adopts Mobile POS Technology To Personalize In-Store Experiences

De Beers Jewellers, the luxury retailer best known for selling diamonds, is implementing Oracle Retail Xstore Point of Service and Oracle Retail Xstore Office Cloud Service solutions across its 33 stores in 15 countries. With the mobile customer service and checkout capabilities of the Xstore Point of Service solution, the retailer seeks to help its store associates …

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Top retail CIOs say technology experiences & implementation are the future of retail

The Indian retail industry is considered one of the fastest growing industries in the world and technology is emerging as an efficient tool in nudging it to the forefront of global retail. But the retail industry is competitive, it’s relentless and the success of brands and retailers depends on how firmly they deal with their …

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Leading technology experiences to be recognised at the Creative Retail Awards

The Creative Retail Awards are one of the most distinguished accolades within the design and display industry and recognise projects and products that have demonstrated the very highest level of innovation and excellence. Alongside Technology the 2020 Awards have introduced new categories, including Omni-Channel Experience.  As retail embraces transformation, technology plays a key role in …

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Creative Retail Awards search for the world’s best F&B designs and experiences

The retail industry discusses what’s driving change OmnichannelMost consumers are channel agnostic. Their research and shopping journeys are fluid and multimodal, with customers moving between online and offline retailers to make purchases. Real EstateThe real estate industry is experiencing a rapid transformation. Tenant dynamics, shifts in customer demographic and digitalization have been, and continue to …

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Inorbit Malls: Innovating, transforming and reinventing shopping experiences

Inorbit Malls (India) Private Limited a subsidiary of the K. Raheja Corp, is the pioneer of the mall culture in India. The company opened its first mall in 2004 at Malad, Mumbai. Today, it has a national presence with 5 operating Malls in major metro cities Mumbai, Navi Mumbai, Vadodara, Bengaluru and Cyberabad. Inorbit Malls …

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