The Retail Guide To Selling To The 2020 Online Shopper

The year 2020 has been a rollercoaster ride for retailers, with the COVID-19 pandemic disrupting global businesses and pushing economies into recession, tit-for-tat tariffs, growing counterfeit market and the accelerated adoption of e-commerce shopping. The onset of the pandemic resulted in the enforcement of home quarantines and lockdowns across countries,

Guide advises retailers on legal obligations to customers with hearing loss

A recently introduced guide details the legal obligations of retailers to make their premises accessible to those with hearing loss. The ‘Right to Hear’ guide covers the technology available to help businesses comply with the terms of the Equality Act 2010 and the hearing support they should provide to meet