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Tag: improves

Starbucks improves customer experience with AI

Starbucks Corp. is seeing a number of benefits from deploying artificial intelligence (AI)-equipped hardware and analytics. The coffee giant plans to deploy 4,000 AI-enabled Mastrena II espresso makers during 2020, following the installation of about 1,900 of the units during 2019. In comments made during Starbucks’ recent Q1 2020 earnings call, Rosalind Gates Brewer, COO, …

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