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Tag: Key

Innovation is key to helping retailers and customers navigate through the new normal

Jul 10 2020 Alex Barnes Co-Founder and Co-CEO of Lanterne As restrictions start to ease across the UK and crowds begin to gather, now more than ever businesses are relying on technology to support social distancing measures and ensure public spaces are kept safe. …

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79% say human interaction key to digital experience

Despite how far technological advances have come in the way of customer service, 61% of consumers say human interaction, not digital, keeps them loyal. According to a new study from Calabrio, less than half, 45%, of those surveyed said that brand loyalty is driven by competitive prices. And yes, many consumers are turning to digital channels …

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Employee ideas hold the key to innovation in retail

Even before coronavirus pressed the pause button on vast swathes of the retail sector, it only took a wander down the high street to see how the retail landscape is changing, and fast. In the UK alone, 143,000 jobs were lost with stalwarts such as Mothercare, BHS and T.M. Lewin falling recent casualties to changing …

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Send free thank you cards to key workers c/o Scribbler – Retail Times

With the UK on lockdown, key workers continue to work to keep the nation safe, fed and looked after. As the pandemic has unfolded in the UK, the simplest yet most powerful acts of kindness have erupted across the country, from people giving up their parking spots to clapping in unison every Thursday at 8pm. …

Send free thank you cards to key workers c/o Scribbler – Retail TimesRead More

79% say human interaction key to digital experience

Despite how far technological advances have come in the way of customer service, 61% of consumers say human interaction, not digital, keeps them loyal. According to a new study from Calabrio, less than half, 45%, of those surveyed said that brand loyalty is driven by competitive prices. And yes, many consumers are turning to digital channels …

79% say human interaction key to digital experienceRead More

Key Messages From Miami Swim Week

by Isabella Lovett Each year, Miami Swim Week highlights the swimwear trends we can expect to see the following year. Last year’s annual swimwear trade show took place in July 2019, and filled a week with runway displays, designer showcases and pop-up shops. For retailers considering 2020’s swimwear stock, the trade show is a valuable …

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Survey: One key factor keeps Amazon customers returning

Despite some negative sentiments, consumers are mostly willing to continue shopping at Amazon. According to a survey of 2,000 U.S. consumers conducted by delivery platform provider Convey, one in four respondents (24%) have negative feelings about Amazon’s impact on the retail industry as a whole. This disapproval grows when it comes to Amazon’s ecological footprint, …

Survey: One key factor keeps Amazon customers returningRead More

Survey: One key factor keeps Amazon customers returning

Despite some negative sentiments, consumers are mostly willing to continue shopping at Amazon. According to a survey of 2,000 U.S. consumers conducted by delivery platform provider Convey, one in four respondents (24%) have negative feelings about Amazon’s impact on the retail industry as a whole. This disapproval grows when it comes to Amazon’s ecological footprint, …

Survey: One key factor keeps Amazon customers returningRead More

Three key ways to keep your business data secure when adopting new technologies

Digital transformation has exciting potential results for any business but, like any new ventures, it often includes risks to assess and navigate. Taking advantage of new technology will involve increasing the cyber-attack surface of your business and so, you do need to ensure that you act with necessary caution. Worst case scenario, if an attack …

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Adobe: Mobile plays key role in holiday shopping growth

Smartphones drove double-digit increases in online holiday revenue and traffic. According to the Adobe 2019 Holiday Recap Report, consumers spent $142.5 billion during November and December 2019, up 13.1% year-over-year. Smartphones drove nearly all (84%) of the online sales growth during the period, accounting for 36% of online revenue (up 21% year-over-year) and also accounting …

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