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Tag: lag

Survey: Retailers see lag in customer experience capability

Get great content like this right in your inbox. Subscribe Retailers prioritize customer experience, but question their own effectiveness in delivering key aspects. According to a new survey of retailers from retail technology company Bluecore and Forrester Consulting, 45% of respondents said that winning new customers was one of the three most important business objectives …

Survey: Retailers see lag in customer experience capabilityRead More

Survey: Retailers see lag in customer experience capability

Get great content like this right in your inbox. Subscribe Retailers prioritize customer experience, but question their own effectiveness in delivering key aspects. According to a new survey of retailers from retail technology company Bluecore and Forrester Consulting, 45% of respondents said that winning new customers was one of the three most important business objectives …

Survey: Retailers see lag in customer experience capabilityRead More

Survey: Consumers like fresh food, but retailers lag with tech

A new survey indicates consumers are spending more on fresh food, but retailers need to do more to respond. According to the “Future of Fresh” survey from Deloitte, in the past two years, two-thirds of consumers have increased spending in the fresh food category. Over 60% of consumers spend up to 30% of their average …

Survey: Consumers like fresh food, but retailers lag with techRead More