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Tag: LOreal

L’Oréal transforms customer care across 53 brands with Sprinklr – Retail Times

​Sprinklr​, the leading Customer Experience Management platform (CXM), today announced that L’Oréal, the world’s largest cosmetics company, is leveraging ​Sprinklr Modern Care​, ​Modern Engagement​ and ​Sprinklr’s AI​ capabilities to provide an easy way for customers to get the personalized answers they need about any product, on any social media or messaging channel. In 2017, the …

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L’Oreal, Nestle score big at Alibaba’s Singles’ Day shopping fest, Retail News, ET Retail

By Brenda Goh and Josh Horwitz SHANGHAI/HANGZHOU, China, – Chinese shoppers snapped up food supplements, facial masks and baby milk powder at the world’s largest shopping festival, with brands such as L’Oreal and Nestle among the biggest winners, Alibaba data showed. The Chinese e-commerce giant’s annual Singles’ Day shopping blitz on Monday brought in a …

L’Oreal, Nestle score big at Alibaba’s Singles’ Day shopping fest, Retail News, ET RetailRead More