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Tag: nochannel

Making ‘no-channel’ retail a reality

Omnichannel retail is giving way to “no-channel” retail. While omnichannel refers to conducting retail consistently across disparate channels, I believe the industry is evolving into a new model I call no-channel. Retailers have long been told their customers do not distinguish among different channels in their front-end experience. Now retailers themselves are experiencing the elimination …

Making ‘no-channel’ retail a realityRead More

Making ‘no-channel’ retail a reality

Omnichannel retail is giving way to “no-channel” retail. While omnichannel refers to conducting retail consistently across disparate channels, I believe the industry is evolving into a new model I call no-channel. Retailers have long been told their customers do not distinguish among different channels in their front-end experience. Now retailers themselves are experiencing the elimination …

Making ‘no-channel’ retail a realityRead More