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Tag: service

Swiggy integrates ‘premium’ home delivery service Scootsy

Foodtech unicorn Swiggy on Monday said it has integrated its premium on-demand delivery platform Scootsy as well as its restaurant partners within the Swiggy platform. Swiggy acquired Scootsy in 2018 to offer quality experiences to discerning customers predominantly in upscale south Mumbai areas. Some of the onboarded restaurants as a result of the integration of …

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Slerp Announces Direct-to-Table Ordering Service – Retail News – A1 Retail Magazine

Slerp, a direct-to-consumer online ordering solution, has announced the launch of its table ordering service across the UK – allowing on-premise customers to order direct to their table via their phone. The launch, which is happening this week and expands Slerp’s existing online ordering and on-demand services for businesses, will work alongside current table service restrictions for restaurants, ahead of …

Slerp Announces Direct-to-Table Ordering Service – Retail News – A1 Retail MagazineRead More

Amazon expands Pantry service to over 300 cities in India, Retail News, ET Retail

NEW DELHI: Amazon.in on Tuesday said it has expanded its ‘Amazon Pantry‘ service that allows users to buy grocery items from the platform to over 300 cities across the country. An Amazon India spokesperson said the service was available to customers in 110 Indian cities till March this year. The company has aggressively expanded the …

Amazon expands Pantry service to over 300 cities in India, Retail News, ET RetailRead More

Amazon India to hire 20,000 temporary staff in customer service to serve global customers

E-commerce major Amazon India on Sunday said it is offering close to 20,000 ”seasonal” or temporary employment opportunities in its customer service (CS) organisation to help customers in India and globally with a seamless online shopping experience. According to a PTI report: The new temporary positions — being added to meet the anticipated demand in …

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Walmart adds 2-hour delivery service

Dive Brief: Walmart on Thursday announced a two-hour delivery service called Express Delivery, rivaling Amazon’s Prime Now. The retailer “accelerated the development of the service in the wake of the coronavirus pandemic,” according to a press release. It piloted the service at 100 stores in mid-April and will expand to nearly 1,000 stores in early …

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Bisleri introduces direct home delivery service to prioritise consumer safety

As India steps up to fight coronavirus, Bisleri – India’s most trusted brand has introduced the [email protected] initiative in its commitment to fulfil the increasing demand for safe and healthy mineral water. The initiative also emphasizes on the importance of staying hydrated at all times and scaling up immunity with added minerals. Through this initiative, …

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How to Lower Expenses without Compromising Product or Service Quality

Editor’s note: With everything happening during the coronavirus pandemic, we’ve updated this post to include information on how to deal with cost-cutting during a sudden downturn. We hope you find this useful. And if you’re looking for more resources on how to deal with these trying times, have a look at Vend’s COVID-19 Retailer Action …

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Amazon to suspend delivery service competing with UPS, FedEx, Retail News, ET Retail

Amazon.com Inc will suspend a delivery service that aims to compete with UPS and FedEx in the United States. The online retailer told customers that the service, Amazon Shipping, will be paused starting in June, according to the Wall Street Journal, which was first to report the change. Amazon is suspending the service because it …

Amazon to suspend delivery service competing with UPS, FedEx, Retail News, ET RetailRead More

‘People are so thankful’: how delivery drivers became the new emergency service | World news

Last week, Bob (not his real name) clocked in for a shift at Tesco’s 185,000 sq metre (2m sq ft) depot in Livingston, Scotland. He loaded his HGV with 25 tonnes of food, toilet rolls and toiletries, and drove 25 miles to a Tesco supermarket in Musselburgh. The staff waiting to unload his lorry seemed …

‘People are so thankful’: how delivery drivers became the new emergency service | World newsRead More

Institute of Customer Service on maintaining and building customer loyalty during the COVID-19 crisis – Retail Times

By Jo Causon, CEO, The Institute of Customer Service The unfolding COVID-19 crisis presents the greatest challenge in recent history for businesses and organisations across the globe. Widespread closures, mass isolation and the effects of panic buying are impacting organisations across all sectors to an unprecedented degree. As they respond to rapidly changing circumstances, they …

Institute of Customer Service on maintaining and building customer loyalty during the COVID-19 crisis – Retail TimesRead More