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Tag: sprinklr

L’Oréal transforms customer care across 53 brands with Sprinklr – Retail Times

​Sprinklr​, the leading Customer Experience Management platform (CXM), today announced that L’Oréal, the world’s largest cosmetics company, is leveraging ​Sprinklr Modern Care​, ​Modern Engagement​ and ​Sprinklr’s AI​ capabilities to provide an easy way for customers to get the personalized answers they need about any product, on any social media or messaging channel. In 2017, the …

L’Oréal transforms customer care across 53 brands with Sprinklr – Retail TimesRead More