Dunelm on the value of click and collect; Halfords on online growth and store closures; and Card Factory on strong online growth – but falling in-store sales

Dunelm today shows how click and collect and home delivery have helped it make up lost ground while stores are shut during Covid-19 lockdowns. The retailer says its home delivery business has doubled in size since last year, while click and collect has enabled it to replace 30% of sales…

If you are thinking about putting a team member at the front of your store to measure occupancy, please don’t.

May 15 2020 Lauren Bitar Director, Retail Consulting As retailers figure out solutions to monitor store occupancy, it is important to understand the implications of the current fix of manual counting. Here are my thoughts on occupancy analytics in the time of…

Spar store manager awarded British Empire Medal (BEM) in New Year Honours – Retail Times

Blakemore Retail is incredibly proud to announce that Spar store manager Linda Carrington has received a British Empire Medal (BEM) in The Queen’s New Year Honours for 2021. Carrington: recognised for exceptional services to the community during Covid-19 Carrington, who manages AF Blakemore’s Laceby Lodge forecourt convenience store in Grimsby,…