10 Examples of Good Customer Service in Retail (and How to Apply Them to Your Stores)

Quick take: Good customer service means meeting your customers’ needs in a timely, efficient, and pleasant way. In retail, that could mean remembering and appreciating repeat customers, forging a local connection with shoppers, putting your product knowledge to good use, and more. The best retail systems have customer management features

10 British department stores that have come & gone over the years: Part 3

Pictured: Wickham’s department store, built in 1927. Keddies Keddies, founded in 1892 by George James Keddie, was a small chain of department stores based in Essex, England. Its flagship flagship store was located on Southend High Street. In the 1970s Keddies expanded, opening branches in Romford, Stratford High Street, and

Primark forecasts £1bn sales loss as Covid restrictions shutter stores | Primark

Primark expects to lose more than £1bn in sales during the first half of its financial year because of new restrictions brought in to slow the spread of the coronavirus pandemic, forcing the closure of stores. Shop closures and stay-at-home orders in its main UK and European markets caused a

Sainsbury’s announces mass rollout of plant-based own brand teabags in stores – Retail News – A1 Retail Magazine

Sainsbury’s trials are underway to switch to a new plant-based alternative for its own brand teabags, soon to be available in all stores The move will switch over 815 million individual teabags a year from using oil-based plastic to plant-based plastic Eliminating the plastic film wrap from the box will

Nike to Open 30 Stores in 2021, Continue Investing in Customer Outreach and Supply Chain

Nike plans to open 30 stores in the second half of 2021 as the retailer positions itself for long-term growth. Leaders discussed their plans for the business, including growing its connections with shoppers and improving supply chain capabilities, on a Dec. 18 call with analysts. The retailer’s plan to better