Sprinklr, the leading Customer Experience Management platform (CXM), today announced that L’Oréal, the world’s largest cosmetics company, is leveraging Sprinklr Modern Care, Modern Engagement and Sprinklr’s AI capabilities to provide an easy way for customers to get the personalized answers they need about any product, on any social media or messaging channel. In 2017, the
In response to the unprecedented and evolving impact of the COVID-19 pandemic, the consumer packaged goods industry is focused on adapting supply chains, manufacturing and marketing to meet the rapid changes in demand. With shoppers easing into a new normal, CPG brands must prepare for consumers faced with financial difficulties, social restrictions and personal health
Central England Co-op has officially opened its new store in Doncaster creating 14 new jobs and investing over £1.2 million in the local community. The Society today officially opened its new store in High Street, Barnby Dun, offering the local community food and essentials on their doorstep. The store is on the site of the
A lockdown to slow the spread of COVID-19, while an important decision by the government, hurt the economy and the retail segment in India. Retail giants in India worked with the objective of keeping the food chain going so that modern and traditional trade outlets would not run out of stock during the lockdown period.
Following the news that the UK’s most iconic luxury department store Harrods, is axing nearly 700 jobs in a bid to cut down on costs after being hit hard during the pandemic, Andy Barr, retail expert and co-founder of online price tracking website www.alertr.co.uk, commented: “It seems the big-name stores are taking the biggest hit during
Majestic, the UK’s largest wine specialist wine retailer, has announced that it will be reopening the majority of its 200 store estate this weekend, following a series of successful trials. The business took the decision to close all its stores two days before lockdown, instead operating a nationwide home delivery service through a fleet of